Recommended Tricks to Eliminate Delivery Server Error in QuickBooks
- Ross Anderson
- 18 minutes ago
- 3 min read
You may come across a " delivery server down error in QuickBooks” when sending invoices to the customer. This is related to the attachments in your sales and invoices that can prevent you from submitting forms. If you are facing this and need proper guidance to resolve it, you are at the right place. Here, we have mentioned every detail, such as the reasons that cause it, along with the solutions that you can use to troubleshoot it. The reasons can be an unstable network or a slow internet connection, an incorrect format used for the company email, the wrong location tracking information, and many others. Dive deep into the page to explore the information shared.
If you fail to rectify the delivery server down error in QuickBooks, contact a professional without waiting any longer. To connect with a Pro Advisor, dial 1-855-888-3080.
Main Contributors of the Delivery Server Error in QB
Let's have an overview of the reasons why you encounter the QuickBooks delivery server down error.
It might be due to incorrect sales forms email settings.
You won’t be allowed to connect to the QBO server if the format of company and customer-facing email addresses is wrong.
More than 25 MB of processing power is required from the server for zipped invoice files.
It might be due to incorrect PDF settings in the browser.
The browser has stored cookies and cache data in the browser.
Effective Troubleshooting Steps for Delivery Server Error in QuickBooks
After reading the causes, let’s move to the resolution segment to eliminate the delivery server issue. Let's see the steps thoroughly:
Check the customer-facing and your company email address
Go to Settings,
Choose Account and settings.
Tap Company.
Click on Contact Info.
Review your company email and Customer-facing email. These are references for correct emails:
Correct: mycompany@mycompany.com
Incorrect: email:mycompany@mycompany.com
Recommended to read: How do I clear the cache on QuickBooks?
Check the email address of your location
Go to Settings.
Tap on All Lists.
Choose Locations.
Search for the location your invoice uses.
Head to the Action column.
Choose the dropdown and click Edit.
In the field “This location has a different email address for communicating with customers”, review your email address and make any necessary changes.
Click Save.
Try to send your sales form again.
Check the invoice format
Review the invoice to confirm that it doesn’t have special characters (! @ # $ % ^ & * ( ) _ - = + : ") in the following information.
Description
Message
Attachment name
Custom form templates
Email address
Review the sales form email option
Go to Settings.
Tap on Account and Settings.
Choose the Sales tab.
Click on Online Delivery.
Unmark the PDF Attached checkbox.
Click Save and try to send the sales form again.
Verify your print and PDF settings
You need to check Adobe Acrobat or Reader settings
Size: Actual size
Orientation: Automatic
Choose paper source by PDF page size: On
Next, you need to verify your browser’s PDF settings
In a Nutshell
In the blog, we have briefly explained the reasons why you face a delivery server error in QuickBooks. With this, we discussed some solutions to get rid of the problem at the earliest. For more inquiries, give a call to 1-855-888-3080 and interact with a QB expert.
You may also read: Quick Solutions If QuickBooks Shipping Manager Not Working
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