Quick Solutions If QuickBooks Shipping Manager Not Working

Ross Anderson
2 minutes ago
2 min read

With QuickBooks software, shipping and mailing with UPS, USPS, and FedEx have become easier and more convenient. It possesses a tool named Shipping Manager that processes shipments and prints FedEx labels from within QB. Also, it enables scheduled pickups and tracks packages in the software itself. It uses QB invoices or Sales Receipts to pre-fill customer address information. However, even after being a salient feature, it might stop working and cause some trouble.

In this blog, we have discussed precisely the factors that might be responsible for why QuickBooks Shipping Manager is not working. Moreover, you will also uncover the reasons to troubleshoot the problem.

Dealing with QuickBooks Shipping Manager issues could be tough for you. So we recommend contacting our customer support, who are well-equipped and can provide comprehensive guidance to help you overcome the issues you are facing. Give a call to +1-855-888-3080 and directly get connected with an expert.

Potential Culprits: QB Shipping Manager is Not Working

Here is a list of reasons why QuickBooks Shipping Manager not working.

It could be due to the interference of any third-party program.If QB is outdated, you may face such an issue.
You might not have sufficient permission, which could lead to such an issue.
There are corrupted installation files.
It might be due to compatibility issues between the operating system and the QB application.
Problems with the network connection could be one reason behind the issue.

Ways to Resolve the QuickBooks Shipping Manager is Not Working

Consider the following solutions and get rid of the problem that prevents you from using QB shipping manager.

Solution 1: Update QB to the recent release

Go to the Help menu.
Choose Update QuickBooks Desktop.
Tap on Update Now.
Click on the Get Updates option.

Solution 2: ShipRush OCX file

Head to the Windows Start menu.
Choose All Programs.
Tap on Accessories.
Right-click Command Prompt.
Click Run as Administrator.
In the prompt, type a. cd c:\Windows\syswow64 command to change to the working directory.
Hit Enter.
To register the ShipRush file, type the following command and hit Enter.
- a. regsvr32.exe “c:\Program Files (x86)\Common Files\Intuit\ShippingManager\ZRush_ShipRush9_QB.ocx”
Click OK when a message displays on the screen.
Restart the computer.
Set up a Shipping Manager again.

Recommended to read: Why does QuickBooks Keep Aborting?

Solution 3: Rename the Shipping Manager folders

Look for the following folders in the File Explorer.
Right-click on the folder name.
Choose Rename.
Append OLD in the folder name, which should look like (…ShippingManagerOLD).
You need to repair or reinstall the QB application.
Restart the computer and set up the Shipping Manager again.

What You Should Remember

Throughout the blog, we have discussed the reasons why QuickBooks Shipping Manager is not working. Additionally, we explored the solutions that can be used to troubleshoot the problem in a short time. If you still have doubts and prefer to consult a professional. Give a ring to +1-855-888-3080 and get in touch with one of our best Pro Advisors.

You may also read: QuickBooks Dropdown Menus are Not Working: Methods to Fix It