Ways to Easily Tackle QuickBooks Keeps Shutting Down Error
- Ross Anderson
- Dec 13, 2024
- 3 min read

If your QuickBooks keeps shutting down, there might be some common issues that can prevent users from running the functions. This error message can arise due to some recurring scenarios, like a damaged QBWUSER file or broken hard drive sectors. The error can hinder the normal working of the application, and you need to resolve the QuickBooks closes unexpectedly error by following the quick solutions mentioned in this detailed blog.
In case the effective methods given below seem complicated or challenging to perform, and these solutions are hard to follow, you can call our QB support team at 1-855-542-9309 to get technical assistance with the QB closing problems.
Top Reasons and Possible Scenarios Leading to the QuickBooks Desktop Keeps Crashing Error
The QuickBooks Desktop starts to open then closes error can arise due to the main causes and primary factors mentioned below -
Your QBW company file name might be longer than allowed, and the file name might contain special characters, leading to file access problems in the app.
Your QuickBooks Desktop is not correctly installed, and the installation process might be faulty due to some essential installation files that are missing or accidentally deleted.
Crucial QB program files, like the QBWUSER.INI file, might be damaged, corrupted, or broken, and these files can cause registration problems while running the app.
The Windows OS version might be old, outdated, or incompatible while running QuickBooks, which can make the app crash abruptly.
The hard drive containing QuickBooks and the company files might be damaged, face corrupt sectors, or lack sufficient space to store the app and run the functions.
Recommended to read: What is error 1723 in QuickBooks installation
Effective Methods to Quickly Troubleshoot the QuickBooks Shuts Down Randomly Issue
The QuickBooks keeps closing error can be reliably addressed by using the detailed solutions given below -
Solution 1 - Activate the Quick Fix My Program Utility of the Tool Hub to Repair Application Corruption Issues
You can tackle the QB keeps crashing error by activating the Quick Fix My Program feature to repair the general app problems.
Open the QuickBooks Tool Hub utility to choose the Quick Fix My Program option of the Program Problems tab, then start the repair process.
Wait for the tool to complete the process, and once done, rerun QuickBooks to check the status of the crashing issues in QB Desktop.
Solution 2 - Reset the QB Updates from the Update Section of the Help Tab
An outdated QuickBooks can lead to crashing problems in the app, which can be fixed by running the update process.
Open the QuickBooks app to choose the Update QuickBooks Desktop option of the Help window, then go to the Update section.
Next, select the Reset Updates option and hit the Download Now button to download the latest update files, followed by hitting the Install Now button.
Once QuickBooks is upgraded, rerun the app and access the functions to check the status of the QB closing issues.
Conclusion
If your QuickBooks keeps shutting down, you can perform the effective methods given above to tackle the error. If the solutions seem ineffective or unsuccessful, you can call our QB assistants at 1-855-542-9309 to get direct help with the error message.
You may read also: QuickBooks Unrecoverable Error removed with accurate solutions
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