QuickBooks Error Code PS038: Issues in Updating Payroll Tax Table

Ross Anderson

Feb 33 min read

The purpose of any accounting software is to keep the company's employees' details and financial information. Irrespective of these functionalities, QuickBooks is featured with another mine of characteristics, such as payroll. The payroll tax table simplifies many different payroll tasks but is very prone to occasional errors like QuickBooks error code PS038. An updating error within the QuickBooks desktop payroll occurred while attempting to update the payroll tax table. QuickBooks error PS038 needs to be solved urgently and is very easy to solve. Let’s dive into the whole blog to gain a better insight.

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Triggers of the QuickBooks Error Code PS038

This issue may be triggered by an outdated version of QuickBooks.
It may occur due to damaged or corrupted payroll data in QuickBooks.
If the Social Security Number or the tax withholding information is incorrect, then these mistakes in employees' data can become the reason for the error to occur.
If you have an expired payroll subscription.

Recommended to read: How to fix error 6175 in QuickBooks Desktop

Expert Advice To Solve QuickBooks Error Message PS038

If you want to solve an error related to payroll, follow this guide to rectify it now:

Step 1: Updating and backing up QuickBooks data

Before you move further with the given steps to rectify the QuickBooks error code PS038, you must update the QuickBooks payroll tax table to the latest release, and you must back up your QuickBooks data.

Step 2: Sending payroll data or usage data

Perform the steps as Employees> My Payroll Service> Send Usage Data. if no such options are visible, go through the next steps.
Choose Send Payroll Data under the Employees tab.
You need to click Send All from the Send/Receive Payroll Data window. If you are prompted, enter your payroll service pin.

If the send is successful, you need to update it again else, move to the next step.

Step 3: Identifying stuck paychecks

Move to Edit> Find> Advanced tab> and then Advanced tab.
Go to the filter list, and click Detail level under the Choose Filter section.
Next, you need to tap Summary Only.
Again, move back to the Filter list. Choose Online Status from the drop-down menu, then pick Online to Send.
After you tap on Find, you will be able to see the paychecks that were not sent to Intuit.

Note: Write down the number of matches displayed on the screen in the Find window.

Step 4: Verifying and Rebuilding data

In this step, you must verify and rebuild your data; verifying data will scan or detect the issues or data damage, and rebuilding it will fix those issues.

Step 5: Toggling the stuck paychecks

Go to the Paycheck Detail.
Under Earnings, you have to open the Review Paycheck window and need to add the earning as the last earning item in the list.
If you get a message saying Net Pay Locked. Click No and then choose OK.
If another message as Past Transaction is prompted, pick Yes.
You now close the paycheck by selecting Save & Close.
If you get a warning error about Recording Transaction, tap on Yes.
Again, you need to launch a paycheck. Click the Paycheck Details button and pick b.
Finally, you can download the tax table again.

Key Takeaways

In conclusion, QuickBooks error code PS038 is nothing more than a casual QuickBooks error, which is very easy to fix. All the solving methods have been provided above. Read the full blog to find the best insight. If you are stuck at any point, don’t hesitate to contact a pro advisor at 1-855-542-9309.