Are you facing an error opening company file in single-user mode and are unable to proceed with your work? If so, then this guide is a must-read for you.
Company files store a business’s financial data, and QuickBooks provides two ways to work with these files. You are allowed to work as a single user in single-user mode, and for a collaborative approach, you can enable multi-user mode. Sometimes, when trying to open data files in single-user mode, users encounter errors and can’t access the files. This can happen due to user permission, corrupted files, or when another system already opened the file in single-user mode. In this guide, we will discuss why this happens and how you can resolve such issues in no time.
Reasons Why You Can’t Open Company Files in Single-User Mode
Important reasons that are responsible for throwing errors while accessing the files in single-user mode are as follows.
When you try to access a company file that is already opened somewhere in the single-user mode, you may encounter errors such as QuickBooks error code -6073 -99001 when opening the file.
Poor network internet connection may cause errors when opening company files.
If the company file is stored in a network folder that is assigned to read-only, you can be blocked from accessing the files.
Using remote desktop software (like LogMeIn or GoToMyPC), the host computer may still identify a user as logged in, causing access issues.
Solutions to Fix Company File Errors in Single-User Mode
Follow this detailed troubleshooting step and resolve the issue immediately.
Solution 1: Disable the File Permission Access Opened In Single-User Mode at a Different Workstation
Close QuickBooks Desktop on all computers.
Open the company file on the Host computer.
Navigate to the File menu.
Now, select "Switch to Multi-user mode."
If the problem persists, restart all workstations.
Solution 2: Modify the Permissions Restrictions
Access the computer hosting your company file.
Navigate to the file folder.
Right-click the folder and choose Properties.
Go to the Security tab.
Select the user experiencing login issues, then click Edit.
Ensure "Full control" is checked under Allow.
Click Apply, then OK.
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Solution 3: Run the Quick Fix My program Utility
Step 1: Access the Tool Hub
Close QuickBooks.
Download the QuickBooks Tool Hub.
Save the file.
Either save it on the Windows desktop or in your Desktop folder.
Open the QuickBooksToolHub.exe file.
Follow the on-screen steps.
Install the tool.
Agree to the terms and conditions.
When done, double-click on its icon.
Open the Tool Hub.
Step 2: Run Quick Fix My program
Open the QuickBooks Tool Hub.
Click on Program Problems.
Select Quick Fix My Program.
Open QuickBooks Desktop.
Conclusion
This guide has provided detailed troubleshooting solutions for fixing errors opening company files in single-user mode. We hope these solutions helped you resolve the issue and that you are now able to access your company file without getting any errors.
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