If you're seeing the error message "Problem Connecting to Server Error: -6123, 0," it can block you from working with your company files.
QuickBooks error 6123 can occur when you try to open, upgrade, or restore your company files or when accessing files over a network. This indicates an issue in connection with the server.
Several factors can cause this error, such as using an outdated version of QuickBooks, having a damaged company file, restoring backups from unreliable sources, or Database Server Manager problems.
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Reasons For Company File Error 6123
There could be many reasons for this issue to appear in your system, such as:
If the company file is damaged or corrupted, QuickBooks might run into error 6123 when you try to access it.
Restoring a backup from online or external storage can also trigger this error because of problems during the file transfer.
Solutions to Fix QB Error Code 6123
It's crucial to resolve this error to protect your company data and regain access to your files.
Solution 1: Run the Quick Fix My Program and File Doctor Tool
Step 1: Download QB Tools Hub
Close QuickBooks.
Download the QB Tool Hub. (Latest version)
Save the file.
You should save it on the desktop.
If you have previously installed this tool, then check and confirm its current version. Navigate to the Home tab and look at the bottom.
Open the QuickBooksToolHub.exe file.
Follow the on-screen steps.
Install the tool.
Agree to the terms and conditions.
When done, double-click on its icon.
Open the Tool Hub.
Step 2: Utilize Quick Fix my program
Open the QuickBooks Tool Hub.
Click on Program Problems.
Select Quick Fix My Program.
Wait for a minute.
When done, open QB Desktop.
Try to access your data file.
Step 3: Run File Doctor Tool
Access the tool hub.
Select Company File Issues.
Select Run QuickBooks File Doctor.
Wait for a few minutes.
Manually search and open it if it doesn't get opened automatically.
Once open, select the company file.
Select Browse to locate the file. You can do this if you can't find your file.
Select Check your file and Network.
Click Continue.
Enter your admin password.
Click Next.
Now, check for the error.
Solution 2: Restoring the Company File
Go to the "File" menu.
Select "Open or Restore Company."
Choose "Restore a backup copy."
Click "Next."
Select "Local Backup."
Proceed by clicking "Next."
Find the backup file on your computer ([Your company name].qbb) and choose a folder to save the restored file.
Do not overwrite any files. Rename the file or save it in a new location to avoid overwriting.
Click "Open."
Choose "Save."
If you get a prompt about overwriting data, decide carefully and avoid overwriting unless you are sure.
Once done, you can start using the restored company file.
Conclusion
The troubleshooting methods provided in this blog post will help you fix the issue effectively. We hope that you have resolved the QuickBooks error 6123 and regained access to your files.
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