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Troubleshooting Methods to Eliminate QuickBooks Closing Unexpectedly Error

Writer's picture: Ross AndersonRoss Anderson

QuickBooks provides creative and high-tech solutions to the accounting industry. Though it would provide many tools and features useful for a small or medium-sized business, you may encounter a problem with the error QuickBooks closing unexpectedly. This may appear with the error message “QuickBooks Closes Unexpectedly.” In this article, we will be looking into the various causes of this issue and possible remedies for unfreezing QuickBooks. 

Is a technical glitch bothering you? Contact our experts for help! Our expert support helps you keep ahead by resolving your technical issues in the best possible way. Dial 1-855-542-9309 to connect with our pro advisors.

Harmful Causes Behind the QuickBooks Keeps Closing Error 

  • QuickBooks app keeps crashing, usually the result of a damaged QBWuser.ini file. 

  • Another reason why QuickBooks keeps crashing is that the company file is damaged.

  • You could wonder "Why my QuickBooks closed" and why the QuickBooks desktop crashes on startup. All this can happen due to the incomplete installation of QuickBooks. 

  • Network connectivity issues or interruptions might lead to missing, incomplete, or partial installations that later turn to the QuickBooks closing when opening error.

  • You can also experience QuickBooks crashing when you are using a low-end PC. It may prompt you to search for how to close QuickBooks when frozen. 



Solutions to Fix QuickBooks Desktop Closed While Working. 

If you are getting this error often, try the given stepwise solutions to eradicate the error of QuickBooks desktop closing unexpectedly.


Solution 1: Running Quick fix my program from the QuickBooks Tool hub

Step 1: Downloading and installing QuickBooks tool hub.

To solve this error by running the Quick Fix My program, you must first download it to the QuickBooks tool hub. Download the QuickBooks tool hub and save the downloaded file to a location where it is easily accessible.


Step 2: Running Quick fix my program from the QuickBooks Tool hub.

  • Select Program Problems in the QuickBooks Tool Hub.

  • Choose Quick Fix My Program.

  • Open your data file in QuickBooks Desktop.


Solution 2: Running the QuickBooks Install Diagnostic tool from the Tool Hub

The QuickBooks Install Diagnostic Tool automatically diagnoses and fixes issues that concern Microsoft components the QuickBooks program utilizes.

  • To walk ahead, launch the QuickBooks Tool Hub.

  • In the Tool Hub, choose Program Problems.

  • Choose QuickBooks Program Diagnostic Tool. Let the tool run; it may take around 20 mins to complete its work.

  • After the tool is done with its work, restart the computer and open the QuickBooks.


Solution 3: Rename the QBWUSER.ini file

To rename the file:

  • First, you must open the folder that contains QBWUSER.ini file:  Users[Your user name]AppDataLocalIntuitQuickBooks [year].

If the folder is not displaying, you will have to turn on the option to display hidden files and folders.

  • Select Rename and right-click the QBWUSER.ini file.

  • Type .old at the end of the filename (like this: QBWUSER.ini.old).

  • Rename the EntitlementDataStore.ecml file.

  • Restart QuickBooks Desktop.


Conclusion

In summary, QuickBooks is prone to some common errors our users encounter. QuickBooks closing unexpectedly error is one of those errors. You have been provided with some solutions from experts within this blog. Read the blog carefully and try eliminating the error using the above solutions. If you are stuck at any point, you must connect to our pro advisors. To contact us, dial 1-855-542-9309, and our experienced experts will guide you immediately.

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