Sorry, We Need to Verify Your QuickBooks Subscription |Resolved|

Ross Anderson
15 hours ago
3 min read

You might have noticed that whenever you try to update or install the QB application, a prompt stating “Sorry, we need to verify your QuickBooks subscription” appears on the screen, which can be so exasperating. You may receive one of the following messages on the screen when this error occurs:

“Error: Sorry, we need to verify your subscription before installing QuickBooks Desktop.”

“Error: Sorry, it looks like you need a subscription to install QuickBooks Desktop.”

“Error: We are sorry, it looks like you need a subscription to start using QuickBooks Desktop.”

This issue majorly occurs due to outdated QB version, third-party firewall settings, and a lack of administrative rights. Additionally, it takes place if the QB subscription lapses. For this, we have covered a segment including some practical solutions for it. Get deeper into the matter and bring the QB back on track.

If you are tired of payroll subscription issues, this blog can help you resolve them. But in case you don’t want to take the risk of doing it alone, give a call to 1-855-888-3080 and get instantly connected with a QB expert.

Possible Origins Behind Sorry, We Need to Verify Your QB Subscription Message

There could be a number of reasons that might cause this error. Some of them are mentioned below:

It can occur if you are using an outdated QB version.
You may receive this issue because the billing information or the credit card that is connected with the subscription is not updated.
In case the QB subscription has lapsed.
It can be due to third-party firewall settings.
You might be lacking administrative rights.

Steps To Execute When Facing Sorry, We Need to Verify Your QuickBooks Subscription Issue

After reading the causes of the error, it becomes easy to troubleshoot sorry we need to verify your subscription QuickBooks. Let me take you through each step and help you resolve it.

Technique 1: Update billing information

First, you need to visit https://camps.intuit.com/.
Next, you need to sign in to your account using the credentials.
Head to the product you need to verify and edit the subscription for.
Track the product details for the billing information.
Choose Edit and then update the information.
Ensure that you are not making any mistakes.
Click on the Save option.
Close the window and sync your license data.

Technique 2: Update the QB program to the latest release

Close all the QB data and software.
After this, you need to click on the Windows Start icon.
Head to the Search Programs and Files text box.
Type QuickBooks Desktop and right-click on its icon.
Choose Run as administrator.
You will see the No Company Open window.
Go to the Help menu.
Choose Update QuickBooks Desktop.
Tap on Mark All in the Options tab.
Choose Save and then click on Get Updates.
Close the QB application when the update is finished.
Restart the QB application and install the updates.

Recommended to read: Why does QuickBooks keep saying something went wrong?

Technique 3: Disable the firewall manually

First, you will have to disable the antivirus software by following the steps:
Go to the antivirus icon, which you will find in the system tray.
Right-click on the program and choose Disable.
Install the QB program.
Run the updates once again.

Summing It Up

We have tried to give you a brief explanation of Sorry, we need to verify your QuickBooks subscription. With this, we have also covered a segment about the causes of why you encounter such a problem. Moreover, you will uncover a couple of solutions for it. For more related queries, don’t hesitate to consult a professional for assistance.

You may also read: Quick Fixes and Solutions for QuickBooks Error Code 181016