QuickBooks error 1311: Resolve using effective Methods

QuickBooks Error 1311 is an installation error that occurs when, upon installation, QuickBooks cannot read a certain file essential for installation from the source medium, in other words, from a CD or a downloaded setup file. Sometimes, users might encounter the most diverse problems while exporting an Excel report from the financial statement designer or attempting to update the accounting software from the CD.

Users will find the following message on their screens:

QuickBooks Error code 1311: “Source file not found (name of the file). Check that file exists

and that is accessible to you.”

Are you having trouble with QuickBooks errors? Our experienced team is here to help! Call now at 1-855-542-9309 for trusted solutions by our experts.

Hazardous Causes Lead to QuickBooks Error 1311

MS Office application is corrupt or damaged.
The CD from which you are trying to install corrupted files.
The Microsoft Office version being installed is not compatible with QuickBooks software.
There is a problem with the CD-ROM drive.

Recommended to read: Error Code 557 - QuickBooks

Effective Solutions to Rectify Error Code 1311

If you are facing the error we have mentioned, follow the given steps. Let's look into the deep of these steps:

Solution 1: Change the Access to CD ROM

To change the access to the CD ROM, follow the below-given steps:

Click Start and then Settings, then click Control Panel.
Next, you need to select Administrative Tools.
Then, you will have to locate and click on Local Security Policy.
After that, click on the Local Policies Folder until it is fully expanded.
Now, from the Security Options, choose "restrict access to CD-ROM only to those users who are logged on locally."

Solution 2: Checking whether the QuickBooks is Compatible with MS Office

The first step is to launch Run Window by pressing Win+R.
Search the control panel in the search box and click OK.
Next, you have to choose Add or Remove Programs.
Choose Microsoft Office to make the necessary changes.
You must ensure that Microsoft Office is updated to 2000 or later to resolve the Intuit error 1311.

Solution 3: Install QuickBooks Files from the Local Hard Drive

Launch the CD-ROM drive and insert the QB installation Disk into it.
If it opens the QuickBooks Installation window automatically due to the autorun, hit Quit.
Right-click QuickBooks and select Folder from the New drop-down menu.
Create a new folder and name it as QuickBooks Installation.
Next, open the Windows File Manager.
Now, you need to launch the CD ROM drive and press CTRL+A to select all files.
Create a new folder, copy all files by CTRL+C, and then paste them into the new folder.
Finally, try downloading QuickBooks from the new location and check whether the issue is resolved.

Conclusion

In summary, QuickBooks Error 1311 is an installation error that mainly occurs when installing QuickBooks, and the leading cause behind the error is it cannot read a source file required for the installation. But you don’t need to worry about solutions; we have given you some effective solutions that you can use and implement to eliminate errors. If you are stuck at any of the implementation processes, you can contact our experts at 1-855-542-9309.

You may also read: A Quick & Effective Guide to Fix QuickBooks Unrecoverable Error